• Location: Vergara Collection offers delivery Australia-wide on all orders. If you wish to have an item delivered to you outside Australia, please contact us directly to discuss international delivery options.
  • Cost: Our website displays and defines our set shipping fee, which is applicable at the time of your order. As part of selected promotions and special offers you may be offered free or discounted delivery at certain times.
  • Your order will be shipped within 5 business days of it being processed, unless stated otherwise on our website. Delivery times shown on our website are based only on estimated times given by the delivery company. Your item will be delivered to the shipping address specified by you at the time you placed the order.
  • If you need to alter your delivery options including the date or address, contact us ASAP to enquire as to whether this is possible. If you are unable to accept the package at the time of delivery, you may be charged an additional delivery fee for further delivery attempts.
  • We may use a variety of delivery options to deliver your order. If you or your authorised representative are not available to accept the delivery, you will be notified of a delivery attempt by the delivery company, generally through them leaving a card with their contact details. It is up to you to contact the delivery company to arrange an alternate date and time for your order to be delivered.
  • You will not be the official owner of the product you have ordered until the later delivery or we have confirmed your payment. If for any reason we are unable to receive your payment, we reserve the right to repossess the products even if they have already been delivered to you or shipped from our warehouse. We also reserve the right to resell the product to another purchaser. After the product has been delivered, the risk of loss or product damage is now associated with you.  
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